CNC Field Service Technician

Location: Spring Lake, MI
Job Type: Direct Hire
Salary: $62,000.00 - $68,000.00
Date: 11/21/2017
Job ID: 02518036
Job Description
Job Title: Service Technician                                                      Document Owner: HR
 
This job reports to Service Manager according to company Organizational Chart.
 

 
PURPOSE OF JOB:
Travel to install new equipment and resolve difficulties with company machinery.
 
JOB DUTIES AND RESPONSIBILITIES: (performs some or all of the following)
 
  • Travel 50% of the time to customer’s facilities to resolve problems with client machinery.
  • Install new machinery.
  • Diagnose and resolve problems in all or some of the following areas, including interactions between areas.
  • Mechanical issues on the equipment.
  • Electrical issues on the equipment.
  • Hydraulic issues on the equipment.
  • Pneumatic issues on the equipment.
  • Process issues on the equipment.
  • Troubleshoot machine problems for customers, sometimes over the phone or via e-mail.
  • Provide the customer with a positive sense of what our company is, the service technician is a front line ambassador.
  • Communicate with Mechanical Engineering.
  • Communicate with Electrical Engineering.
  • The above description in no way states that these are the only duties to be performed by someone with this job title.
 
KNOWLEDGE & SKILLS REQUIRED:
 
  • Ability to read and understand electrical schematics.
  • Ability to read and interpret mechanical drawings.
  • Excellent general understanding of machine tool equipment in general.
  • Excellent computer skills required.
  • Knowledge of Microsoft Office, Acrobat Reader as well as other programs.
  • Ability to read and understand ladder logic for diagnostic purposes.
 
EDUCATION & EXPERIENCE REQUIRED:
 
  • Minimum 2 years technical experience with machinery and related equipment preferred.
  • Minimum 1 year electrical trouble shooting experience preferred.
  • High school diploma or equivalent.